Privacy Policy

1. Who We Are

Eagle Sight Charity is a charitable organization working to support children, families, and communities through education, health and well-being, community care, outreach activities, volunteering, membership, and donations.

Our website address is: https://eaglesightcharity.org

2. Information We May Collect

We may collect personal information when you submit forms, register as a member, donate, volunteer, contact us, attend events, download materials, or use our website.

Information you provide directly

• Name, email address, phone number, and contact details.
• Membership registration details and profile information.
• Donation references, donation confirmation details, and related communication.
• Volunteer application details, program interests, reports, and availability.
• Event or meeting registration details.
• Messages, inquiries, feedback, or requests sent through our contact forms.
• Photos, testimonials, or stories only where they are provided or approved for charity communication purposes.

Information collected automatically

• Website usage information such as pages visited, browser type, device type, and approximate location.
• Technical data such as IP address, security logs, cookies, and analytics data.

3. How We Use Your Information

We use personal information only for legitimate charity, communication, operational, membership, donation, and program purposes.

• To respond to your questions, messages, and requests.
• To manage membership registration, member accounts, certificates, cards, and member communication.
• To process, record, and acknowledge donations.
• To manage volunteer applications, opportunities, tasks, reports, and participation.
• To organize events, meetings, campaigns, and community activities.
• To send updates, announcements, newsletters, or program information where appropriate.
• To improve our website, services, programs, and communication.
• To maintain website security, prevent misuse, and protect our systems.
• To meet legal, accounting, reporting, compliance, or donor accountability requirements.

4. Children’s Privacy

Eagle Sight Charity works to support children and young people. We treat children’s information with extra care and only collect or use it where it is necessary for legitimate charity program purposes.

Where required, information about children should be provided or approved by a parent, guardian, school, authorized representative, or responsible program partner. We do not intentionally collect children’s personal information online for unrelated marketing purposes.

Photos, names, stories, or testimonials involving children should only be used where appropriate permission has been obtained and where the use supports the charity’s mission, reporting, awareness, or accountability.

5. How We Share Information

We do not sell personal information. We may share limited personal information only where necessary and appropriate.

• With trusted service providers who help us operate our website, email, forms, membership portal, hosting, security, analytics, or donation systems.
• With payment, mobile money, bank, or donation verification providers where necessary to process or confirm donations.
• With charity partners, schools, volunteers, or program teams where necessary for program delivery.
• With auditors, accountants, legal advisers, regulators, or authorities where required by law or compliance duties.
• With emergency contacts or responsible parties where necessary to protect safety or welfare.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, security, analytics, and user experience.

• Essential cookies help the website work properly.
• Analytics cookies help us understand how visitors use the website.
• Security cookies help prevent spam, fraud, and unauthorized access.

You can control or delete cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.

7. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

• Access to personal data is limited to authorized people who need it for their work.
• Website forms, accounts, and systems should be protected using appropriate security controls.
• We review our data handling practices when needed to improve privacy and safety.

8. How Long We Keep Information

We keep personal information only for as long as necessary for the purpose it was collected, including charity operations, membership records, donation records, volunteer management, program reporting, legal compliance, accounting, security, and dispute resolution.

When information is no longer needed, we may securely delete, anonymize, or archive it according to our operational and legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally appropriate.
• Withdraw consent where processing is based on consent.
• Object to certain uses of your personal information.
• Request limitation of certain processing activities.
• Raise a privacy concern or complaint.

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to certain requests.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, videos, donation services, social media pages, or partner websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage visitors to read the privacy policies of any third-party website they visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, programs, legal requirements, or data practices.

When we update this policy, we will revise the “Last updated” date at the top of this page.